E-Commerce Website Design & Development

E-Commerce UX Audits

A diagnostic review of your store's user experience, identifying specific friction points costing you conversions.

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Most e-commerce sites have UX problems that are invisible to the team who built them but obvious to a fresh set of eyes evaluating the actual customer journey.

We review navigation, product discovery, cart, and checkout flow, documenting specific, prioritized friction points rather than generic best-practice checklists.

Full customer journey walkthrough and analysis
Navigation and product discovery review
Cart and checkout friction identification
Prioritized, written recommendations
FAQ

Common Questions

Do you conduct user testing, or just expert review?

Both are available — expert (heuristic) review is standard; moderated user testing with real customers can be added for deeper insight.

How long does a UX audit take?

Typically 1-2 weeks depending on site complexity.

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